To our Patients, Family, and Friends:
We hope that everyone remains safe and healthy and we want to reiterate that your health and safety remain our top priority. Effective Monday May 11, 2020, we will resume our normal business hours and Dr. Stewart will resume elective surgery at his discretion.
To maximize the safety of both our patients and staff, we have implemented new policies. It is very important to familiarize yourself with these policies to make your office visit run as smooth as possible. Given the nature of these policies, we anticipate that your visits could be a little longer than normal so please be patient and understand we are following guidelines issued by the CDC and health department.
The staff will be disinfecting the office continuously and exam rooms are thoroughly disinfected between patient encounters. All patient encounters must be scheduled, and no walk-in visits are permitted. If you need to purchase products or pick up orthotics/bracing or you need to visit the office for any other reason, please contact the office to schedule a time to address these matters.
Once you arrive in the parking lot for your scheduled appointment, please call the office at 410-560-2777 to let us know that you have arrived. We will either notify you to come in the office at that time or we will call you back when we can safely bring you in the office to maintain social distancing.
We have designated safety zones in the office for both check-in and check-out processes. The safety zones are demarcated by a large X taped on the floor. It is imperative that patients remain in these safety zones to maintain social distancing. Prior to entering the office, please have all your insurance cards, forms of payment, and any paperwork readily accessible as we are minimizing use of countertops to maintain social distancing.
All patients will need to answer our COVID-19 screening questionnaire upon arrival for each visit. Only patients are permitted in the office and exam rooms and anyone accompanying a patient to an appointment will be asked to wait outside the office to limit the number of people in the office. Certain exceptions will be made on a case by case basis. All minors (under 18 years old) must be accompanied by one parent and/or guardian.
Everyone entering this office must wear a facial covering at all times without exception.
Thank you for your patience, compliance, and understanding and thank you for choosing Timonium Foot and Ankle Center for your foot and ankle needs.